Answering the Phone Manual

Hailo Data(TM): Keeping independent restaurants healthy and strong

Answering the Phone

Sounds simple, but helping staff know how you want the phone answered ensures good quality customer service.

An easy script to ensure your business is represented well by staff when they answer the phone.

Maintain consistency in your phone responses no matter who is answering the phone.

Guarantee your staff are professional, and concise on the phone at all times.

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