Answering the Phone

Sounds simple, but helping staff know how you want the phone answered ensures good quality customer service.
An easy script to ensure your business is represented well by staff when they answer the phone.
Maintain consistency in your phone responses no matter who is answering the phone.
Guarantee your staff are professional, and concise on the phone at all times.

Restaurant Safety

Back to Content Library Restaurant Safety A comprehensive action plan for dealing with any unexpected safety concerns that may arise in your restaurant. Create clear

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Server Orientation

Back to Content Library Server Orientation A comprehensive onboarding manual for your independent restaurant or bar serving staff. Outline systems and serving standards. Determine key

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