Answering the Phone

Sounds simple, but helping staff know how you want the phone answered ensures good quality customer service.
An easy script to ensure your business is represented well by staff when they answer the phone.
Maintain consistency in your phone responses no matter who is answering the phone.
Guarantee your staff are professional, and concise on the phone at all times.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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