Customer Relations Manual

Hailo Data(TM): Keeping independent restaurants healthy and strong

Customer Relations

A template to improve your customer relations, address any potential customer complaints, and deal with unexpected customer emergency scenarios.

Deal with customer accidents and emergencies such as choking or unexpected allergic reactions.

Handle customer complaints and provide a framework for your staff to deal with them.

Provide your staff with the necessary product knowledge to ensure a positive customer experience.

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COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things