Customer Relations Manual

Hailo Data(TM): Keeping independent restaurants healthy and strong

Customer Relations

A template to improve your customer relations, address any potential customer complaints, and deal with unexpected customer emergency scenarios.

Deal with customer accidents and emergencies such as choking or unexpected allergic reactions.

Handle customer complaints and provide a framework for your staff to deal with them.

Provide your staff with the necessary product knowledge to ensure a positive customer experience.

Download Free Customizable Version

Restaurant Safety

Back to Content Library Restaurant Safety A comprehensive action plan for dealing with any unexpected safety concerns that may arise in your restaurant. Create clear

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Server Orientation

Back to Content Library Server Orientation A comprehensive onboarding manual for your independent restaurant or bar serving staff. Outline systems and serving standards. Determine key