Guide to Handling Guest Feedback

Hailo Data(TM): Keeping independent restaurants healthy and strong

Guide to Handling Guest Feedback

A descriptive framework for your staff to use when gathering guest feedback and complaints in your independent restaurant or bar.

Address guest feedback and complaints.

Help your staff deal with customer issues as they arises.

Outline a proactive approach to customer experience with a focus on gauging guest body language, and tone of speaking.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things