Guide to Handling Guest Feedback

A descriptive framework for your staff to use when gathering guest feedback and complaints in your independent restaurant or bar.
Address guest feedback and complaints.
Help your staff deal with customer issues as they arises.
Outline a proactive approach to customer experience with a focus on gauging guest body language, and tone of speaking.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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