Author: neil@hailogroup.com

Operations Manual

Daily Operations

neil@hailogroup.com

A master template outlining your daily operations: opening, closing, managing shifts, food management, and maintenance.

An overall template to help you manage your daily operations

Address shift management and preparation for both front and back of house (FOH, BOH)

Refers to multiple individual templates for each aspect of your business

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Operations Manual

Employee Administration

neil@hailogroup.com

An overall guide to posting jobs, reviewing and screening applicants, interviewing, onboarding, training and engaging new staff employees.

Understand laws, paperwork, and employee benefits.

Learn how to hire, train, coach, and evaluate your employees.

Minimize employee turnover and set job expectations.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Operations Manual

Food and Beverage Cost Management

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on Food and Beverage Cost Management

neil@hailogroup.com

Manage your food and beverage costs with systems for calculating cost of goods cold (COGS), recipe costing, inventory management and more.

Provide your management team with formulas and tools to manage cost of goods sold.

Calculate recipe costing.

Manage inventory turnover, counting, and ordering.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Operations Manual

Managing Labour

neil@hailogroup.com

A comprehensive template you can use for to improve your scheduling and labour cost processes.

Schedule your team in the most efficient and affordable manner using our pro tips.

Address any potential scheduling conflicts or confusion with preemptive action.

Learn how to control labour costs.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Operations Manual

Money Management

neil@hailogroup.com

A template to help your managers understand the financial side of the business in order to run your restaurant smoothly.

Create a framework for predicting future sales.

Help your management team understand and interpret restaurant financial statements.

Outline your company accounting protocols.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Operations Manual

Restaurant Safety

neil@hailogroup.com

A comprehensive action plan for dealing with any unexpected safety concerns that may arise in your restaurant.

Create clear guidelines for your safety procedures.

Discuss any occupational safety and health administration requirements.

Address any emergency situations, inspections, or accidents.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Performance

30 Day Feedback Questionnaire

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on 30 Day Feedback Questionnaire

neil@hailogroup.com

A list of questions to review with your employee after their first 30 days of employment to gauge engagement and preparedness for their role.

Discuss successses and see what is working well.

Determine your employee's goals.

Provide an opportunity for your employee to ask for any assistance or coaching to facilitate their learning and development.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Performance

90 Day Feedback Questionnaire

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on 90 Day Feedback Questionnaire

neil@hailogroup.com

A list of potential questions you can ask your employee after their first 90 days.

Discuss successses and see what is working well.

Determine your employee's goals.

Provide an opportunity for your employee to ask for any assistance or coaching to facilitate their learning and development.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Performance

Disciplinary Process

neil@hailogroup.com

Document performance issues and detrimental behaviours. It uses the same conversational techniques as providing feedback.

Create a structure for speaking with an employee about a behaviour that isn't in alignment with your company values.

Show your desire to resolve the problem and give the employee an opportunity to make amends.

Clarify the issue and address how you, as an owner or manager, could have helped prevent the issue from happening.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Performance

Employee Warning Form

neil@hailogroup.com

Give employees an opportunity to make the necessary improvements and prevent further violations from occuring.

Create a framework for dealing with employee violations and holding them accountable.

Help determine what your management team can do to prevent an incident from happening again.

Hold both you and your employee accountable to this agreement.

Download Free Customizable Version

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

neil@hailogroup.com

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