Categories
Onboarding

Philosophies and Culture

Philosophies and Culture

A template for you to show your team your company culture and values in one place.
Communicate your values and mission statements
Help your team understand why you created your restaurant or bar and how they fit in with that mission.
Give your staff a framework for doing the "right thing" and what that looks like for your company.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Categories
Onboarding

Protected Grounds

Protected Grounds

An overview of Protected Grounds within Canada, specifically broken down for BC, Alberta, Ontario and Quebec province.
Ensure all employees and customers are ensured protection from discrimination on their provinces grounds.
Provide your team with an accessible reference sheet.
Ensure your company stays compliant with any protected grounds legislation.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Categories
Onboarding

Shift Leader Group Training

Shift Leader Group Training

A checklist for your management team to use when walking new hires through the orientation process.
Show trainees your log book and opening procedure.
Show trainees how to do a complete changeover routine & log out.
Show trainees how to review reservations and section assignment.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Categories
Onboarding

BOH Walk Through Tour

BOH Walk Through Tour

A template to ensure your serving, dishwashing, and line and cooler stations are kept clean and employees know the correct procedures for each of them.
Orient your new staff with the location and where they can find everything.
Address any potential questions that may come up for your new hires during their initial trial period.
Ensure you don't forget anything when you're running your new employee through their introductory tour.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Categories
Operations Manual

Customer Relations

Customer Relations

A template to improve your customer relations, address any potential customer complaints, and deal with unexpected customer emergency scenarios.
Deal with customer accidents and emergencies such as choking or unexpected allergic reactions.
Handle customer complaints and provide a framework for your staff to deal with them.
Provide your staff with the necessary product knowledge to ensure a positive customer experience.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Categories
Operations Manual

Daily Operations

Daily Operations

A master template outlining your daily operations: opening, closing, managing shifts, food management, and maintenance.
An overall template to help you manage your daily operations
Address shift management and preparation for both front and back of house (FOH, BOH)
Refers to multiple individual templates for each aspect of your business

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

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Operations Manual

Employee Administration

Employee Administration

An overall guide to posting jobs, reviewing and screening applicants, interviewing, onboarding, training and engaging new staff employees.
Understand laws, paperwork, and employee benefits.
Learn how to hire, train, coach, and evaluate your employees.
Minimize employee turnover and set job expectations.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Read More »
Categories
Operations Manual

Food and Beverage Cost Management

Food and Beverage Cost Management

Manage your food and beverage costs with systems for calculating cost of goods cold (COGS), recipe costing, inventory management and more.
Provide your management team with formulas and tools to manage cost of goods sold.
Calculate recipe costing.
Manage inventory turnover, counting, and ordering.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Read More »
Categories
Operations Manual

Managing Labour

Managing Labour

A comprehensive template you can use for to improve your scheduling and labour cost processes.
Schedule your team in the most efficient and affordable manner using our pro tips.
Address any potential scheduling conflicts or confusion with preemptive action.
Learn how to control labour costs.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Read More »
Categories
Operations Manual

Money Management

Money Management

A template to help your managers understand the financial side of the business in order to run your restaurant smoothly.
Create a framework for predicting future sales.
Help your management team understand and interpret restaurant financial statements.
Outline your company accounting protocols.

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Read More »

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