Categories
Checklists

PM Bartender Opening

PM Bartender Opening

A thorough checklist for opening your bar up for the day's operations
From prepping garnish and refilling ice to counting the float and setting out cutlery.
Provide your PM bartending staff with an easy to follow opening checklist.
Ensure no small tasks are forgotten.

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Checklists

PM Closing Checklist

PM Closing Checklist

A manager's checklist for prepping your bar or restaurant for closing at the end of the last shift.
Ensure your managers sign off on your staff closing duties.
Inspect all rooms, surfaces, and floors, turn off lights and audio, and verify everything's wrapped up at the end of the day
Ensure your bar or restaurant is ready for the next day's shift.

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Checklists

PM FOH Opening Side Duties

PM FOH Opening Side Duties

An easy list for your Opening FOH staff to follow when opening your bar or restaurant.
Ensure your managers sign off on your FOH staff opening side duties daily.
From stocking ice and brewing coffee to setting up your server stations
Ensure no small tasks are forgotten when opening up for the day

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Checklists

PM FOH Side Duties by Cut Time

PM FOH Side Duties by Cut Time

A task list to help your team get all your FOH side duties done before your bar or restaurant opens up for the day.
Make sure your staff remember all the setup tasks for the day
From stocking server stations and condiment caddies to sanitizing server trays
A simple checklist for your team to follow

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Checklists

Required Checklists

Required Checklists

An overview of all the required checklists used by your staff on a daily basis in your independent restaurant or bar.
Keep track of all the activities you need your staff completing on a daily basis.
Ensure you have a comprehensive overview of all your checklists.
A clearly defined list of actions that your management team needs to monitor.

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Categories
Front Of House

Answering the Phone

Answering the Phone

Sounds simple, but helping staff know how you want the phone answered ensures good quality customer service.
An easy script to ensure your business is represented well by staff when they answer the phone.
Maintain consistency in your phone responses no matter who is answering the phone.
Guarantee your staff are professional, and concise on the phone at all times.

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Front Of House

Bar Waste Sheet

Bar Waste Sheet

A printable sheet your bartending staff can use to document drink waste in your independent restaurant or bar.
Hold your staff accountable.
Create a system for your staff to document bar waste.
Measure and track your bar waste over time.

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Front Of House

Busser Responsibilities

Busser Responsibilities

A clearly defined list of responsiblities for your independent restaurant or bar bussing staff.
Make sure your bussers know how to prioritize tables, and set expectations for cleaning and organizing each table
Address efficiency, precision, awareness, and proactiveness, and cleanliness.
Create an easy to reference document for your bussing staff.

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Front Of House

Expo Orientation

Expo Orientation

A comprehensive orientation manual for your recently hired independent restaurant or bar expo.
Ensure your expo can communicate effectively and efficiently with the kitchen, communicate with the service staff, and are responsible for ensuring every plate leaving the pass through and out to the customers are perfect.
Give your expo a clear action plan in the event of a complaint or food issue.
Monitor plating, garnishes, height, and modifications.

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Categories
Front Of House

Floor Manager Orientation

Floor Manager Orientation

A comprehensive orientation manual for your recently hired independent restaurant or bar manager.
Address music, lighting, and other atmosphere policies.
Provide a pre-shift meeting checklist for your managers to reference.
Provide your new manager with everything they need to monitor the door, bar, expo, and kitchen.

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