Blog | Page 5 of 11 | Hailo Data

FOH Dress Code

A sample dress code policy for your restaurant or bar front of house staff.

Ensure your guests have a joyful and energetic atmosphere where they delight in the appearance of your restaurant and team.

Create clearly define rules regarding clothing.

Have an easy to reference, on-hand sheet that staff can refer to when questions around dress code arise.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Front Of House

Host and Door Orientation

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on Host and Door Orientation

Host and Door Orientation

A comprehensive manual for your independent restaurant or bar hosts and hostesses to follow.

Address door protocols, greetings, and small talk.

Provide your staff with example conversations for a variety of different group sizes and situations.

Outline door roles and responsibilities assignment.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Front Of House

Server Orientation

A comprehensive onboarding manual for your independent restaurant or bar serving staff.

Outline systems and serving standards.

Determine key performance indicators to track your server perfomance.

Address discounts, allergies, cash out, and quality checks.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Guest Experience

Guide to Handling Guest Feedback

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on Guide to Handling Guest Feedback

Guide to Handling Guest Feedback

A descriptive framework for your staff to use when gathering guest feedback and complaints in your independent restaurant or bar.

Address guest feedback and complaints.

Help your staff deal with customer issues as they arises.

Outline a proactive approach to customer experience with a focus on gauging guest body language, and tone of speaking.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Health and Safety

Break Procedure

Establish policies for your staff to take breaks for your independent restaurant or bar.

Ensure standardized break procedures for all of your employees.

Clearly define rules for your staff about smoke, rest, and meal breaks.

Adhere to your provincial break policy legislation.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Health and Safety

COVID-19 Safety Assessment

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on COVID-19 Safety Assessment

COVID-19 Safety Assessment

A comprehensive decision-making framework regarding pandemic or COVID-19 policy decisions for your independent restaurant or bar.

Establish pandemic response procedures with your staff

Educate your staff on disease transmission and symptoms.

How to deal with situations where one of your staff or guests tests positive for a transmittaable influenza

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Health and Safety

Hand Washing

Simple hygiene and handwashing policy for your restaurant

Easy hand washing guidelines for your staff to follow

Additional COVID-19 procedures

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Health and Safety

COVID-19 Leave

A template outlining best practices for any COVID-19 related leave.

Encourage practices that protect the health of your employees and guests.

Discuss travel protocols and transmissability.

Outline what to do if an employee needs to be sent home.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Health and Safety

Chemical Use

A manual for ensuring safe chemical use in your independant restaurant or bar for cleaning and sanitization

List the chemicals used in your establishment and how to use them

Outline how employees should mix and apply cleaning solutions in your establishment.

Give employees information where they can learn about cleaning solution safety and use cases.

Download Free Customizable Version

COVID-19 Leave

Back to Content Library COVID-19 Leave A template outlining best practices for any COVID-19 related leave. Encourage practices that protect the health of your employees

Expo and Co-op Dish Orientations

Back to Content Library Expo and Co-op Dish Orientations An orientation checklist for your chef or sous chef to walk your new expo & co-op

Bartender Orientation Training Path

Back to Content Library Bartender Orientation Training Path An orientation checklist for your manager to walk your bartender hires through. Outline all of the things

Health and Safety

Health and Safety Action Process

Post author By neil@hailogroup.com
Post date February 24, 2022
No Comments on Health and Safety Action Process

Health and Safety Action Process

A brief process to follow for dealing with employee violations of your independent restaurant or bar's health and safety policy.

Outline roles and responsibilities around health and safety duties.

An easy process for dealing with breaches of your health and safety policy.

Explain any documentation and retraining that must be performed before the employee may return to work.

Download Free Customizable Version

FOH Dress Code

Host and Door Orientation

Server Orientation

Guide to Handling Guest Feedback

Break Procedure

COVID-19 Safety Assessment

Hand Washing

COVID-19 Leave

Chemical Use

Health and Safety Action Process

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